Business

Business

5 min read

What my first template taught me about selling

Launching a product taught me more about client work than any client project.

Cover image for What my first template taught me about selling

My first template sold eleven copies in its first month. It was not a success by any number, but it taught me more about selling client work than any client project ever did.

A product has to sell itself. There is no call, no follow-up email, no chance to explain. That forced me to think about how people decide, and I have used those lessons in every proposal since.

Clarity sells

A product page has no sales call. Every doubt has to be answered on the page, in the order people have them. Will it work for me? How hard is it to change? What do I get, exactly? What if it does not work?

My first page answered none of those. It had big screenshots and a price. When I rewrote it as a list of questions and honest answers, sales doubled in a week without changing the product.

Write for people who cannot ask you questions

When you sell a service, you can fix a bad proposal in the meeting. When you sell a product, the page is the meeting. Writing for that reader made me cut jargon, lead with outcomes and put the price where people expect it.

If a stranger cannot understand your offer in thirty seconds, neither can a busy client.

What I changed in my proposals

  • The outcome comes first, the process second

  • Every section answers one question a client has asked before

  • The price is on the first page, not hidden at the end

  • There is one clear next step and a date

Small launches are good teachers

Eleven copies meant eleven buyers I could email. I asked each of them why they bought and what almost stopped them. Those answers were worth more than the revenue.

I now write proposals the same way I write product pages. They are shorter, they get answered faster and they are much easier to say yes to.

Portrait of Alex Morgan

Alex Morgan

Brand & web designer

I write about the business side of design and help founders launch brands that bring in work.

Portrait of Alex Morgan

Alex Morgan

Brand & web designer

I write about the business side of design and help founders launch brands that bring in work.

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Let’s work together

Tell me about your project and I’ll reply within one business day with next steps and a rough estimate.

Available for work

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Notes on design & business

Monthly lessons from client work, plus new products first.

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